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Sectors

Since 1998 COGNICA have successfully delivered over 6000 handover projects across a range of sectors including Water Utility, Education, Healthcare, Airports, Residential, Commercial, Government, Wind Farms and more.

Water Utility Site

Water Utility & Wastewater Treatment

Water is precious; an essential resource for life and one that is under continuous pressure from climate change, population growth requiring ongoing protection from contamination. Water utility agencies have ongoing capital improvement programmes supplementing routine and preventative operations and maintenance. Asset management teams require immediate access to the latest, up to date O&M documentation, as part of risk mitigation against shortages and outages in water services. 

COGNICA are one of the UK’s leading providers of digital O&M document collation, delivery, and information storage within the Water sector. Since 1998 we have major water utility agencies including Severn Trent Water, Bristol Water, Scottish Water, Anglian Water, Thames Water, Southern Water, Welsh Water and United Utilities providing both an O&M collation and a more specific Technical Authoring service for our clients. We have managed thousands of O&M manuals and technical authoring projects including full Site Specific Instructions and Site Operating Guides. 

Additionally, as part of water utility asset management programmes, COGNICA’s Insite360 reality capture laser scanning services routinely capture full internal, and external, water treatment sites at speed creating digital 3d full colour point clouds and photogrammetry models, accurate to within 5mm and complete with integrated O&M and training documents. Ideal use cases include site inductions, team training, access and risk assessment, early design planning, measurements, condition assessments, and way finding.

University

Education

Education estates ranging from historical Universities, to brand new education institutions as part of the Governments’ levelling up programme, are key component to the UKs growth and development. 

COGNICA has significant experience in supporting the education sector ranging from conversion of legacy paper O&M manuals into modern structured digital format, updated O&M manuals for refurbishment projects, through to comprehensive new build O&M manuals & technical authoring documents including M&E, H&S, Building Logbooks, Maintenance Plans, Student User Guides, Regulation 38 Fire Safety Packs and more

COGNICA have successfully delivered hundreds of legacy to digital conversion, refurbishment and new build O&M document projects for Education institutions including University of Leeds, University of Lincoln, University of Anglia Ruskin, University of Portsmouth, University of Hull, numerous Colleges and education centres. Read more here.

University

Healthcare

Healthcare is a vital national service and a key feature in the Government’s levelling up programme. Providing care for patients is a 24/7/365 operational service and healthcare managers must have maintenance teams ready for immediate deployment to resolve building maintenance incidents by having the right O&M information at their fingertips. 

COGNICA are experienced in supporting the healthcare sector, working across numerous hospitals, health departments, academies, and care agencies, providing services ranging from conversion of legacy paper O&M manuals into modern structured digital format, updated O&M manuals for refurbishment projects, through to comprehensive new build O&M manuals & technical authoring documents including M&E, H&S, Building Logbooks, Maintenance Plans, Building User Guides, Regulation 38 Fire Safety Packs and more.

See how COGNICA supported the Prince Charles Hospital modernisation programme, and the Signature Care Homes O&M manuals to SharePoint project.

Commercial building

Commercial

The commercial construction sector in the UK stands as a pivotal pillar of the national economy, contributing significantly to its growth and development. Within this industry, the demand for high-calibre buildings and structures, meeting both functional and aesthetic criteria, is paramount. Accurate and reliable O&M Manuals serve as vital components of the handover documentation for completed projects. 

From expansive manufacturing plants to retail complexes to cinemas to office blocks and more, COGNICA has significant experience within the commercial sector. We have worked with numerous clients ranging from large main contractors to independent construction partnerships, delivering tailored O&M manual solutions spanning conversion of legacy paper O&M manuals into modern structured digital format, O&M manual updates for refurbishment projects, through to comprehensive new build O&M manuals & technical authoring documents including M&E, H&S, Building Logbooks, Commercial User Guides, Maintenance Plans, Building User Guides, Regulation 38 Fire Safety Packs and more

By entrusting your O&M needs to COGNICA, you gain access to a comprehensive suite of services that enable you to channel your focus towards core business operations. Collaborating with COGNICA ensures the successful delivery of completed handover O&M documentation, giving you peace of mind. Don’t just take our word for it, click here to see our excellent customer testimonials.

Airport

Airports & Government

In critical national infrastructure sectors such as Aviation and Government, prioritising safety and risk mitigation is paramount. A comprehensive Operations and Maintenance (O&M) manual is essential, providing clear directives for service teams to follow. The O&M Manual must be highly structured such that is easily navigable and understandable. 

COGNICA, in collaboration with clients in the Aviation sector across various projects, often recommend Microsoft SharePoint and an optimal platform for your standardised O&M framework. Our service starts with a full gap analysis on legacy schemes, identifying missing information, ensuring that the final O&M documentation is fully comprehensive, updated and instantly accessible. 

Solutions range from conversion of legacy paper O&M manuals into modern structured digital format, updated O&M manuals for refurbishment projects, through to comprehensive new build O&M manuals & technical authoring documents including M&E, H&S, Building Logbooks, Maintenance Plans, Building User Guides, Regulation 38 Fire Safety Packs and more.

Residential Buildings

Residential

COGNICA has cultivated strong relationships within the residential sector through client referrals, frameworks, and long-standing partnerships with clients such as Galliard Homes, RW Armstrong, SPINK, JJ Rhatigan, Balfour Beatty, Berkley Group, BAM and many more. A key achievement includes award winning projects with Willmott Dixon, recognized with the Best Overall BIM Project award at the RICS BIM4SME Awards in 2017 highlighting COGNICA's commitment to delivering exemplary results within the BIM framework. 

With a history of supporting the residential sector since 2005 and encompassing hundreds of residential O&M projects, COGNICA has consistently delivered high quality solutions including conversion of legacy paper O&M manuals into modern structured digital format, O&M manual updates for refurbishment projects, through to comprehensive new build O&M manuals & technical authoring documents including M&E, H&S, Building Logbooks, Maintenance Plans, Building User Guides, Regulation 38 Fire Safety Packs and more.

Wind farms

Renewable energy

COGNICA support renewable energy projects and work closely with RSK who have a wealth of experience in this domain. COGNICA provide O&M manuals and technical authored documents for renewable energy sites around the UK. Like all RSK Group businesses, at COGNICA we focus on supporting the UN’s 17 Sustainable Development Goals, we have our internal Environmental Sustainability Goals and Carbon Net Zero Goals. Read more about how COGNICA are supporting the Woodland Trust.

High rise buildings

High-Rise Buildings (Gateway 3)

As part of the Building Safety Act changes, the preparation for Gateway 3 for High-Rise Buildings commences at the outset of the building control process, ensuring the establishment of a comprehensive program for collecting all essential information from the project's inception. This aspect is referred to as the 'Golden Thread' of building information. Coordination of commissioning and certification with the submission of the completion certificate application is imperative and requires advanced scheduling.

COGNICA’s digital O&M platform is a key component in demonstrating compliance with Gateway 3. Acting as one source of the truth to collect, collate, organise, and approve all documents involved in the building compliance and handover stage, structuring the O&M manual into the required sections for simple navigation, approval, and delivery to the building owner.

I've used COGNICA on previous projects and would happily use them again on future projects. no issues through this project, which had an extended completion date and COGNICA still achieved our required dates

Project Manager, St. Wilfrids Hospice, Kier

Providing clients with complete confidence

COGNICA’s quality management systems provide our clients with complete confidence in the reliability of our products and solutions and is a registered member of the ICO for Data Protection under reference ZA751681.

 

COGNICA hold a number of active quality certifications including ISO 9001 certification for collation and delivery of information (DNV), ISO 14001 for its Environmental Management System (DNV), ISO 45001 Occupational Health and Safety System (DNV), ISO 19650-2 for BIM Level 2 delivery (BSI). In addition, COGNICA hold further accreditations in Builder’s Profile Premium, Constructionline Gold, Achilles UVDB Silver, Acclaim (SSIP scheme), IHEEM affiliate and CSCS cards for construction site safety.

Glass Futures, Bowmer & Kirkland - O&M Documentation Management

Glass Futures, Bowmer & Kirkland

O&M Documentation Management

Bowmer & Kirkland were having delivery issues with their current provider and reached out to COGNICA to help.

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The Cheng Yu Tung Building, BAM - O&M Documentation Management​

The Cheng Yu Tung Building, BAM

O&M Documentation Management

COGNICA facilitate and supervise the compilation and creation of the Operations and Maintenance Manual

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Prince Charles Hospital, Tilbury Douglas - O&M Documentation Management

Prince Charles Hospital, Tilbury Douglas

O&M Documentation Management

This project consisted of upgrading and extending the facilities over several phases. This was a BIM Level 2 Scheme.

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O&M Quotation Enquiry

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