Operation & Maintenance Manuals

Since our creation in the late 1990's we have been all about O&M. We are a one-stop shop for all your needs and have all the right qualifications, accreditations, and expertise to deliver for you, on-time and to budget.

What is an Operation & Maintenance Manual (O&M)

Operation & Maintenance Manuals are required for all buildings, be it for a new manufacturing plant to a refurbishment of a University Campus. It holds all the information about the parts which have created it and what has been installed within it. This can take a lot of administrative time and is seen like a burden to completing a project, rather than an incredible way to improve the life of the building.

Reduce Administration

Relieve site teams of the administrative burden and stress of collecting and collating handover documentation. Reducing the cost of delays and increasing the welfare of employees

Increase Compliance

Increase your compliance at handover with a structure tailored to the Employer's Requirements from the start, less complications at the end of the project and easier to manage the aftercare 

Visibility & Reliability

Cloud-based technology with an easy user-friendly interface. Tailored to clients requirements. 24/7 visibility to track and review all documents in one place. We do the chasing so you don't have to

Professional Delivery

An O&M is not only about the collation but about producing a professional handover. We offer a range of delivery mechanisms including transferring to any system or even building one for you

Dedicated Specialists for all your project requirements

From Principal Designers through to Technical Authors, COGNICA part of the RSK Group family, can offer all your project needs.

If you require any type of Operation & Maintenance Manual, surveys, health & safety files and all mechanical & electrical manuals, we are a one-stop shop. Utilising our own expertise and our sister companies', COGNICA can provide you with a seamless solution and service for all your needs.

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Achieving' our Clients Key Objectives

Here at COGNICA, we take pride in delivering World-Class specialist services to manage and deliver the project handover documentation that our clients require. Be it UK or worldwide, we will work towards the following principles to deliver the best handover documentation for you:

  • Discuss and structure the O&M to standard or best practice requirements to ensure compliance against regulations
  • Follow the project timetable to ensure efficient collation of the relevant documentation from your supply chain
  • Cloud-based technology for ease of use anywhere and simplified functionality to review, approve, reject and comment on documents
  • Adaptable and flexible solutions
  • Able to deliver in multiple formats into multiple systems relevant to the client requirements

At the heart of everything we do is our Clients' needs.

Check out our document management solutions to improve your delivery for your next project or entire estate

I've used COGNICA on previous projects and would happily use them again on future projects. no issues through this project, which had an extended completion date and COGNICA still achieved our required dates

Project Manager, St. Wilfrids Hospice, Kier

Providing clients with complete confidence

COGNICA’s quality management systems provide our clients with complete confidence in the reliability of our products and solutions and is a registered member of the ICO for Data Protection under reference ZA751681.


COGNICA hold a number of active quality certifications including ISO 9001 certification for collation and delivery of information (DNV), ISO 14001 for its Environmental Management System (DNV), ISO 45001 Occupational Health and Safety System (DNV), ISO 19650-2 for BIM Level 2 delivery (BSI). In addition, COGNICA hold further accreditations in Builder’s Profile Premium, Constructionline Gold, Achilles UVDB Silver, Acclaim (SSIP scheme), IHEEM affiliate and CSCS cards for construction site safety.

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