Legacy Paper O&Ms to Digital Conversion Your O&M Documentation in SharePoint Water Utilities Documentation
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O&M Manuals & Technical Authoring

We take the stress out of project handovers with our inhouse digital O&M systems, or your CMS/CDE, using our managed services teams and technical authors.

  • Highly-structured content
  • Fully managed service
  • Digitally hosted & delivered
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Our Services

With over 6000 building handover projects and 6 million documents converted to digital O&Ms since 1998, COGNICA are experts in the collection, structuring, digitisation and delivery of Operations & Maintenance information and BIM, CIBSE TM31, and BREEAM compliant Technical Authoring services for the UK utilities, buildings, and general construction industry. Supporting O&Ms we provide; legacy paper to digital conversion, O&M delivery into your SharePoint, integration with 3rd party CMS/CDEs such as ViewPoint, Aconex, Asite, Procore etc.

Construction buildings

What do we do?

COGNICA specialise in managing O&M data and asset documentation for the utilities and construction industries. We offer a fully managed O&M service that saves time and resources for main contractors and end clients through our expert teams chasing all the supply chain, collating, and organizing handover documentation on your behalf, delivered using our highly structure digital O&M systems. 

COGNICA adhere to BIM, CIBSE, and BREEAM technical authoring standards and uses proprietary, in-house applications for document collation, hosting, and publication. We also convert your legacy paper O&M manuals into a highly-structured modern digital format.  As well as O&M manuals, we provide PPM schedules, asset registers, BREEAM user guides, CIBSE TM31 building logbooks, M&E manuals, H&S manuals, fire safety content separation, commercial and home user guides, student packs, and more. 

We are accredited to ISO 19650-2:2018 (BIM) and ISO 9001 (Quality), ensuring task information management and data compilation services for projects comply with BIM. 

See some of our recent projects

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SharePoint

Specialising In

  • Digital O&M Manuals and Technical Authoring
    • We take the stress out of project handovers with our inhouse digital O&M systems, or your CMS/CDE, using our managed services teams and technical authors.  We offer a fully managed service, to create highly structured content, delivered digitally or hosted online
  • Paper O&Ms to Digital Conversion
    • Fully managed conversion of legacy paper to digital O&Ms, no project too big or too small.
  • Your O&Ms in SharePoint
    • O&Ms delivered directly into your SharePoint tenant, full site setup, configuration, and training.
  • Water Utilities Maintenance Documentation

    • Site Operating Guides, Site Specific Instructions, O&M manuals, you name it we can author it for clear and waste water utility sites.

With the structure and set up of the O&M delivery teams and the accessible interaction in resolving and completing tasks in a positive friendly manner, I would recommend COGNICA as an O&M provider.

Senior Document Controller, Berkeley Homes - West End Gate

Providing clients with complete confidence

COGNICA’s quality management systems provide our clients with complete confidence in the reliability of our products and solutions and is a registered member of the ICO for Data Protection under reference ZA751681.

 

COGNICA hold a number of active quality certifications including ISO 9001 certification for collation and delivery of information (DNV), ISO 14001 for its Environmental Management System (DNV), ISO 45001 Occupational Health and Safety System (DNV), ISO 19650-2:2018 for BIM delivery (BSI). In addition, COGNICA hold further accreditations in Builder’s Profile Premium, Constructionline Gold, Achilles UVDB Silver, Acclaim (SSIP scheme), IHEEM affiliate and CSCS cards for construction site safety.

Our Services

O&M manuals
O&M manuals

Fully managed Digital O&M manuals collections and publication services.

Matrix
Matrix

Digital O&M project management platform developed by COGNICA.

NaviDoc
NaviDoc

Digital O&M manual developed by COGNICA.

Paper to Digital O&M conversion
Paper to Digital O&M conversion

Fully managed service to catalogue, digitise, structure, and deliver your legacy paper O&M manuals into modern digital O&Ms.

Publish O&M manuals to SharePoint
Publish O&M manuals to SharePoint

As well as multiple proprietary formats our systems will publish O&M manual into your SharePoint site so you retain management of it.

Technical Authoring – 3 Tier Levels
Technical Authoring – 3 Tier Levels

Full range of inhouse professional technical authoring services to support O&M manuals offered at Bronze, Silver, or Gold to suit your needs and budget.  Read more.

    Building Log Books (CIBSE TM31)
    Building Log Books (CIBSE TM31)

    Comprehensive building logbooks prepared to CIBSE TM31 standards, supporting compliance, building management and operational efficiency

    Building User Guides (BREEAM)
    Building User Guides (BREEAM)

    Clear and accessible Building User Guides created in line with BREEAM requirements to support occupants with day‑to‑day building use.

    M&E Manuals
    M&E Manuals

    Fully authored Mechanical & Electrical manuals, created by experienced in‑house specialists. Ideal for handover, compliance, service delivery and ongoing maintenance.

    PPM Schedules
    PPM Schedules

    Structured Planned Preventative Maintenance (PPM) schedules, helping ensure assets are maintained efficiently and aligned to operational best practice.

    Commercial Unit Guides
    Commercial Unit Guides

    Bespoke Commercial Unit Guides designed for tenants and occupiers, providing clear information to support the safe and effective operation of commercial spaces.

    Site Specific Instructions
    Site Specific Instructions

    Detailed Site‑Specific Instructions (SSIs) tailored for utilities and specialist sites, ensuring consistent, safe and compliant operations.

    Asset Registers
    Asset Registers

    Highly structured Asset Registers capturing all building or site assets, including photography where available, to support facilities management and lifecycle planning.

    Home User Guides
    Home User Guides

    Resident‑friendly Home User Guides for apartment developments, created to suit the needs of each project and provide clear information for homeowners.

    Student User Guides
    Student User Guides

    Clear, accessible Student User Guides designed to help students navigate campus services and understand building features.

    H&S Manuals
    H&S Manuals

    Health & Safety manuals collated from information provided by the Principal Designer (PD) & Design Team for final approval by the PD.

    Fire Safety Content Separation
    Fire Safety Content Separation

    As part of our O&M service, we routinely provide Fire Safety content separation in the O&M manual to ensure all the relevant fire safety information is separated out into its own clear and convenient section.

    Site Operating Guides
    Site Operating Guides

    Detailed Site Operating Guides (SSOs) tailored for utilities and specialist sites, ensuring consistent, safe and compliant operations.

    View our solutions

    Water Utilities Documentation Legacy Paper O&Ms to Digital Conversion Your O&M Documentation in SharePoint

    O&M Manuals & Technical Authoring

    We take the stress out of project handovers with our inhouse digital O&M systems, or your CMS/CDE, using our managed services teams and technical authors.

    • Highly-structured content
    • Fully managed service
    • Digitally hosted & delivered
    More Info

    O&M Quotation Enquiry

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