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West End Gate, Berkeley

O&M Documentation Management
COGNICA - West End Gate, Berkeley - O&M Documentation Management
Providing both private and affordable homes in Marylebone, London, West End Gate is a premium residential development by Berkeley, a proud member of the Berkeley Group.
COGNICA - West End Gate, Berkeley - O&M Documentation Management

The requirement;

Berkeley were having delivery issues with their current provider and based on a recommendation from another project reached out to COGNICA to help.

Berkeley required a professional, efficient and quality service for providing their Operation & Maintenance Manuals at construction handover to their client. The key reasons for reviewing products and services from COGNICA were as follows:

•COGNICA’s significant experience in O&M collation with robust and mature systems and services could reduce Berkeley efforts in chasing their supply chain, reviewing the quality, consistency and collating the documentation

•COGNICA could deliver a highly efficient handover service, enabling Berkeley to rapidly commence their next project without bottlenecks.

•COGNICA could provide an effective, streamlined and high-quality service with handover of documentation to their client.

    COGNICA - West End Gate, Berkeley - O&M Documentation Management

    The Feedback;

    COGNICA brought value to the O&M delivery through a well-structured team set up, meaning they were able to have regular interactions with the client to resolve any issues and to assist with the publishing of O&M deliverable Information to their portal.

    The early collaboration with COGNICA in setting up the structure of the O&M portal to the satisfaction of the client was key to the delivery of the product.

    Finally, we were very satisfied with the final online O&M in regards to its layout and easy to find access of Information. 

    With the structure and set up of the O & M delivery teams and the accessible interaction in resolving and completing tasks in a positive friendly manner, I would recommend COGNICA as an O & M provider.

    Darren Grossman | Senior Document Controller Berkeley​

    O&M Quotation Enquiry

    Please contact us to enquire about COGNICA's solutions, services and quotations:

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