Managing digital O&M information for project handover.

With over 6000 building handover projects and 6m documents converted to digital O&M manuals since 1998, COGNICA are experts in the collection, structuring & digitisation of Operations & Maintenance information, BIM, CIBSE TM31 & BREEAM compliant Technical Authoring services for construction industry.

O&M Manuals & Technical Authoring

We take the stress out of project handovers with our inhouse digital O&M systems, or your CMS/CDE, using our managed services teams and technical authors.


Legacy Paper O&Ms to Digital Conversion

Fully managed conversion of legacy paper to digital O&Ms, no project too big or too small.


Your O&M Documentation in SharePoint

O&Ms delivered directly into your SharePoint tenant, full site setup, configuration, and training.

COGNICA business sign

What we do

COGNICA specialise in managing O&M data and asset documentation for the utilities and construction industries. We offer a fully managed O&M service that saves time and resources for main contractors and end clients through our expert teams chasing all the supply chain, collating, and organizing handover documentation on your behalf, delivered using our highly structure digital O&M systems. COGNICA adhere to BIM, CIBSE, and BREEAM technical authoring standards and uses proprietary, in-house applications for document collation, hosting, and publication. 

We also convert your legacy paper O&M manuals into a highly-structured modern digital format.  As well as O&M manuals, we provide PPM schedules, asset registers, BREEAM user guides, CIBSE TM31 building logbooks, M&E manuals, H&S manuals, fire safety content separation, commercial and home user guides, student packs, and more. We are accredited to ISO19650 (BIM level 2) and ISO 9001 (Quality), ensuring task information management and data compilation services for projects comply with BIM Level 2. 

COGNICA are a part of RSK Group, one of the worlds largest global sustainable engineering businesses.

Digital model of a building

Project Handover Success

For over 25 years COGNICA have completed over 6000 handover projects to the utilities and construction industries.  Let us take the stress out of document chasing, collation, cleansing, organising, approval management, review, and publication into the final delivery format as per your client’s needs.


Experts in O&M and Technical Authoring

COGNICA’s experienced teams manage your O&M project, chasing all supply chain through to compilation, approval, ahead of delivery as your Digital O&M Manual package (or hardcopy) formats. Our team of Technical Authors can prepare numerous project handover documents including: M&E manuals, Preventative Maintenance Schedules, Asset Care Plans, Site Specific Instructions, Asset Registers, Regulation 32 Fire Safety content separation, H&S files (collation), Site Operating Manuals, CIBSE TM31 Building Logbooks, BREEAM Building User Guides, Commercial Unit Guides, Home User Guides, Students User Guides and more; which are offered at 3 tier levels (Bronze, Silver, and Gold) to suit your project needs and budget. We’ll also convert your old paper manuals into digital format and catalogue those into modern digital O&Ms.



Since 1998 COGNICA have successfully managed handover projects across a wide range of sectors including Water Utility, Education, Healthcare, Residential, Commercial, Government, Airports, Renewable Energy and more.


Digital O&Ms can be delivered to SharePoint

You’ll likely already have Microsoft SharePoint in your business, where you already store highly structured documentation for HR, Finance, Projects etc. As SharePoint evangelists, along with our other delivery formats including NaviDoc, NaviGo, PrintReady PDF, Files & Folders, direct into your own CDE, cloud delivery to your network, printed hard copy and more, COGNICA have been publishing digital O&Ms to structured SharePoint sites since 2007. Why pay external agencies for hosting your digital O&Ms when you can host them in your existing SharePoint site? Our O&M systems publish directly into SharePoint to automate the process of digital delivery in your environment.


Paper O&Ms to Digital Conversion

Do you have unwieldy boxes or folders full of paper O&M documents in different formats that need to be collated, and organised into a user friendly, digital, standardised structure? COGNICA will do this for you utilising our paper to digital O&M conversion service.  We offer a fully managed conversion of legacy paper to digital O&Ms, no project too big or too small.  Our team will catalogue, digitise and deliver your modernised O&M manual into a range of convenient formats for you.

Reality Capture digital twin laser scans with optional O&M document mapping

COGNICA utilise NAVVIS VLX lidar photogrammetry mobile laser scanning technology to rapidly capture large scale sites at speed.  Detailed RGB laser point clouds and high definition images are seamlessly meshed and explorable in Insite360, our secure, cloud application.  Enhance your reality capture by easily adding Points of Interest (POI) markers with embedded content, anything from O&M documents, Training Videos, Risks Assessments, Links to FM systems, Issue Reporting, Asset Maintenance Schedules, Sensor Dashboards and more.  Our customers use Insite360 to help them assess, explore, measure, export point cloud, train, monitor and manage their buildings and utility sites. 


Quality Assurance

Our experience and accreditations speak for themselves. As part of RSK Group, COGNICA adhere to a mature and robust SHEQ management system with frequent quality audits ensuring we operate to the highest standards retaining our accreditations of ISO9001 (Quality), ISO14001 (Environmental), ISO45001 (H&S), ISO19650 (BIM) along with our ConstructionLine GOLD status.

This was a very tough project for myself and my team and the first time I had used COGNICA, I was very impressed and this took away a lot of chasing and hard work that I usually spend collating information from contractors to put together the O&M manuals

Construction Manager, Hewens Free School, Willmott Dixon Interiors

Providing clients with complete confidence

COGNICA’s quality management systems provide our clients with complete confidence in the reliability of our products and solutions and is a registered member of the ICO for Data Protection under reference ZA751681.


COGNICA hold a number of active quality certifications including ISO 9001 certification for collation and delivery of information (DNV), ISO 14001 for its Environmental Management System (DNV), ISO 45001 Occupational Health and Safety System (DNV), ISO 19650-2 for BIM Level 2 delivery (BSI). In addition, COGNICA hold further accreditations in Builder’s Profile Premium, Constructionline Gold, Achilles UVDB Silver, Acclaim (SSIP scheme), IHEEM affiliate and CSCS cards for construction site safety.

Our projects

Case Studies from a few of our Partners

View all projects
Glass Futures, Bowmer & Kirkland - O&M Documentation Management

Glass Futures, Bowmer & Kirkland

O&M Documentation Management

Bowmer & Kirkland were having delivery issues with their current provider and reached out to COGNICA to help.

The Cheng Yu Tung Building, BAM - O&M Documentation Management​

The Cheng Yu Tung Building, BAM

O&M Documentation Management

COGNICA facilitate and supervise the compilation and creation of the Operations and Maintenance Manual

Prince Charles Hospital, Tilbury Douglas - O&M Documentation Management

Prince Charles Hospital, Tilbury Douglas

O&M Documentation Management

This project consisted of upgrading and extending the facilities over several phases. This was a BIM Level 2 Scheme.


O&M Quotation Enquiry

Please contact us to enquire about COGNICA's solutions, services and quotations:

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