Project Handover Success

With thousands of successful project handovers completed, COGNICA delivers reliable, compliant, and intelligently structured documentation that helps clients reduce risk, save time, and achieve smoother, faster project completion. Our wider documentation and technical authoring services include:

• PPM (Planned Preventative Maintenance) schedules
• Asset registers
• BREEAM-compliant user guides
• CIBSE TM31 building logbooks
• Mechanical & Electrical (M&E) manuals
• Health & Safety File collation
• Regulation 38 fire safety content segregation
• Home User Guides, Commercial User Guides, and Student Information Packs

Experts in O&M and Technical Authoring

COGNICA’s experienced teams manage your O&M project, chasing all supply chain through to compilation, approval, ahead of delivery as your Digital O&M Manual package (or hardcopy) formats. Our team of Technical Authors can prepare numerous project handover documents including: M&E manuals, Preventative Maintenance Schedules, Asset Care Plans, Site Specific Instructions, Asset Registers, Regulation 38 Fire Safety content separation within the O&M manual, H&S files (collation), Site Operating Manuals, CIBSE TM31 Building Logbooks, BREEAM Building User Guides, Commercial Unit Guides, Home User Guides, Students User Guides and more; which are offered at 3 tier levels (Bronze, Silver, and Gold) to suit your project needs and budget. We’ll also convert your old paper manuals into digital format and catalogue those into modern digital O&Ms.

For all types of buildings, on authorisation from the Principal Contractor, COGNICA will provide Fire Safety content separation as its own section alongside the O&M manual, to support Reg38 sign off. The Fire Safety content must be approved by an authorised party (external to COGNICA) prior to delivery during Handover.

Sectors

Since 1998, COGNICA has delivered more than 6,000 successful handover projects across a diverse range of sectors, including Water Utilities, Education, Healthcare, Residential, Commercial, Government, Airports, and Renewable Energy. 

As one of the UK’s leading providers of digital O&M documentation, we support major water utility agencies and organisations across the built environment by managing, structuring and delivering fully compliant O&M manuals and technical authoring for projects of every scale. 

Our extensive sector experience, from complex wastewater treatment sites to university estates and large‑scale commercial developments, enables us to provide reliable, compliant and highly structured handover documentation tailored to each industry’s requirements.

Digital O&Ms can be delivered to SharePoint

Most organisations already rely on Microsoft SharePoint to manage structured business documentation across HR, Finance, Projects, and other departments. As long‑standing SharePoint specialists, COGNICA has been delivering fully structured digital O&M manuals directly into SharePoint since 2007, ensuring seamless integration with your existing information management environment.

Alongside SharePoint delivery, we also support a wide range of publication formats, including NaviDoc, NaviGo, PrintReady PDF, Files & Folders, direct output to your CDE, cloud‑based delivery, and printed hard copies, giving you complete flexibility in how your handover information is accessed and managed.

Instead of paying external providers to host your digital O&Ms, COGNICA enables you to keep everything securely within your own SharePoint tenant, maintaining full ownership, compliance, and control. Our O&M systems automate structured publication directly into SharePoint, ensuring consistent layout, metadata, indexing, and navigation across your entire portfolio.

Paper O&Ms to Digital Conversion

Still relying on boxes or folders filled with paper O&M documents, often inconsistent, incomplete, or stored in multiple formats? COGNICA’s paper‑to‑digital O&M conversion service transforms your legacy documentation into a fully structured, searchable, modern digital O&M manual that’s easy to navigate and simple to maintain.

No matter the size or complexity of your archive, we provide a fully managed conversion service. Our experienced team will catalogue, scan, standardise, and restructure all your existing paper O&M documents, ensuring they are digitised to a consistent, professional standard.

Your newly modernised O&M manual can be delivered in a range of convenient formats, including digital O&M platforms, structured folders, PrintReady PDF, or direct publication into your chosen CDE or SharePoint environment, giving you fast, reliable access to essential information whenever you need it.

Quality Assurance

At COGNICA, quality, compliance, and operational excellence are built into everything we do. As part of the RSK Group, we operate within a mature and robust SHEQ (Safety, Health, Environment & Quality) management framework, supported by frequent internal and external audits to maintain consistently high standards across all projects.

Our commitment to best practice is demonstrated through our extensive portfolio of recognised industry accreditations, including:

• ISO 9001 – Quality Management
• ISO 14001 – Environmental Management
• ISO 45001 – Occupational Health & Safety Management
• ISO 19650‑2:2018 – BIM Information Management Compliance
• ConstructionLine Gold Certification

These accreditations provide independent assurance that our processes, documentation workflows, and project governance meet rigorous standards for quality, safety, environmental responsibility, and BIM‑compliant information management. They also underline our commitment to delivering reliable, compliant O&M documentation solutions that our clients can trust.